English | 日本語
Service Change Notice

Thank you very much for using our service.

We regret to inform that we are soon closing our Global Mobile Wi-Fi Hotspot Rental service in the United States and starting a new service WiHo! by Telecom square in Japan for customers using Japan Mobile Wi-Fi Hotspot.

We will no longer be accepting new orders except for Japan Wi-Fi orders as from April 17th 2019, but will continue to accept device returns. For customers who have already placed orders, we will make sure the devices are shipped out as promised.

We want to express our appreciation and gratitude to all our customers and look forward to providing you with our new service, WiHo! by Telecom Square in Japan.

Telecomsquare USA
1200 Broadway, Suite 2743, Pearland TX 77584

What is Mobile Hotspot, "Wi-Ho!"?

Mobile Hotspot is a portable device that provides wireless Internet access on many devices (including laptop, smartphone, MP3 player, tablet, portable gaming device, and etc.). Mobile Hotspot typically uses mobile broadband service from cellular providers for 3G or 4G Internet access.

 

"Wi-Ho!" 3 Benefits

Hassle Free

Mobile Hotspot gives you unlimited high-speed 4G internet access anywhere you go. No need to hunt for free Wi-Fi hotspots.

Reasonable

Don't get burned by misleading data plans, Mobile Hotspot gives you unlimited Internet access anywhere you go with one simple flat rate, plus one flat rate can cover your whole group at no additional cost!

Reliable

Your Mobile Hotspot will enable you to get privacy protection, which helps to reduce your security risks such as identity theft. Technical support is available 24/7.

Lineup

Standard
Works in single country. Reasonable price with stable network

Destination Device Network Download Speed Connection Limit Using Time
JAPAN
501HW

$5.99/day

BOOK NOW!

4G 165Mbps 10 10
Unlimited 4G Data in Japan
USA
ZTE Z-917

$6.99/day

BOOK NOW!

4G 100Mbps 10 6
Unlimited High Speed Data. Powerful performance in major city area.
Other Countries
UCL

$6.99/day

BOOK NOW!

4G 150Mbps 5 15
Stable network for Mexico, Caribbean, UK, France, Italy and more!!
Unlimited Data with 4G access up to 300MB/day.

Premium
Higher quality and more powerful network

Single country

Destination Device Network Download Speed Connection Limit Using Time
JAPAN
Ymobile GL07S

$19.99/day

BOOK NOW!

4G 75Mbps 8 4.5
Smartphone with personal mobile Wi-Fi hotspot & unlimited domestic calling. Calling charges are included.
USA
MiFi6620L

$12.99/day

BOOK NOW!

4G 100Mbps 8 20
Unlimited High Speed Data. USA’s most powerful network and the best coverage.
CANADA
UCL

$9.99/day

BOOK NOW!

4G 150Mbps 5 15
4G Speed and largest coverage in CANADA.
Stable network. Unlimited Data with 4G Access up to 1GB/day.
Other Countries
UCL

$13.99/day

BOOK NOW!

4G 150Mbps 5 15
Stable network for Mexico, Caribbean, UK, France, Italy and more!!
Unlimited Data with 4G access up to 1GB/day.

More than one country

Destination Device Network Download Speed Connection Limit Using Time
EU Multiple
UCL

$16.99/day

BOOK NOW!

4G 150Mbps 5 15
One device covers over 40 European countries, including Austria, Belgium, Denmark, France, Germany, Italy, Netherlands, Russia, Spain, Switzerland etc.
Unlimited Data with 4G access up to 1GB/day.
Asia Multiple
UCL

$16.99/day

BOOK NOW!

4G 150Mbps 5 15
One device covers over 20 Asian countries, including China, Hong Kong, India, Malaysia, Philippine, Singapore, Thailand, Taiwan, Vietnam etc.
Unlimited Data with 4G access up to 1GB/day.
World Multiple
UCL

$21.99/day

BOOK NOW!

4G 150Mbps 5 15
One device covers over 100 countries, including Bahrain, Bangladesh, Brazil, Cambodia, Chile, Egypt, Laos, Tunisia, United Arab Emirates etc.
Unlimited Data with 4G access up to 1GB/day.

Lineup

Standard

Works in single country. Reasonable price with stable network

JAPAN

501HW

$5.99/day

BOOK NOW!

Unlimited 4G Data in Japan.

USA

Z917

$6.99/day

BOOK NOW!

Unlimited High Speed Data. Powerful performance in major city area.

Other Countries

$6.99/day

BOOK NOW!

Stable network for Mexico, Caribbean, UK, France, Italy and more!! Unlimited Data with 4G access up to 300MB/day.

Premium

Higher quality and more powerful network

Single country

JAPAN

Ymobile GL07S

$19.99/day

BOOK NOW!

Smartphone with personal mobile Wi-Fi hotspot & unlimited domestic calling. Calling charges are included.

USA

MiFi6620L

$12.99/day

BOOK NOW!

Unlimited High Speed Data. USA’s most powerful network and the best coverage.

CANADA

UCL

$9.99/day

BOOK NOW!

4G Speed and largest coverage in CANADA. Stable network. Unlimited Data with 4G Access up to 1GB/day.

Other Countries

UCL

$13.99/day

BOOK NOW!

Stable network for Mexico, Caribbean, UK, France, Italy and more!! Unlimited Data with 4G access up to 1GB/day.

More than one country

EU Multiple

UCL

$16.99/day

BOOK NOW!

One device covers over 40 European countries, including Austria, Belgium, Denmark, France, Germany, Italy, Netherlands, Russia, Spain, Switzerland etc. Unlimited Data with 4G access up to 1GB/day.

Asia Multiple

UCL

$16.99/day

BOOK NOW!

One device covers over 20 Asian countries, including China, Hong Kong, India, Malaysia, Philippine, Singapore, Thailand, Taiwan, Vietnam etc. Unlimited Data with 4G access up to 1GB/day.

World Multiple

UCL

$21.99/day

BOOK NOW!

One device covers over 100 countries, including Bahrain, Bangladesh, Brazil, Cambodia, Chile, Egypt, Laos, Tunisia, United Arab Emirates etc. Unlimited Data with 4G access up to 1GB/day.

Options

Insurance
70% of Compensation fees will be discounted with enrollment in our insurance plan. We recommend that you purchase insurance to protect yourself in the event of accidental loss, theft, or damage.
$2.95/day
Portable Power Bank
Portable Power Bank is useful when the battery suddenly runs out, just plug it directly into your device.
$3/day

Fair Usage Policy

Fair Usage Policies limit the usage of one user over another at peak times, so that the performance is not affected for the rest of the group. These restrictions are imposed by local Internet service providers to ensure that the best quality of broadband is available to the maximum number of customers. If you continue to use an excessive amount of data, Telecom Square USA will not be responsible for any problems accessing the internet or any other restrictions placed by the local Internet service providers.

How does it work?

Book

Click on "Book Now!" button and fill out an order form. Please make a payment with yout credit card.

Learn more »

Pick up

You can receive the device either by 1) FedEx shipping or 2) Pick up at HIS office.

Learn more »

Connect

Find a SSID on your Wi-Fi network, then enter the password. (SSID/Password are located on the back of the device.)

Learn more »

Return

Return the rental unit by 1) FedEx shipping or 2) dropping off at your original pickup location.

Learn more »

Book

Click on "Book Now!" button, and submit an order form.

Learn more »

Pick up

You can receive the device either by 1) FedEx shipping or 2) Pick up at HIS office.

Learn more »

Connect

Find a SSID on your Wi-Fi network, then enter the password.
(SSID/Password are located on the back of the device.)

Learn more »

Return

Return the rental unit by 1) FedEx shipping or 2) drop off at your original pickup location.

Learn more »

How to Book

Please read ordering instruction carefully. Click "Book Now!" when you are ready to order.

 

Place your rental order online or by phone. Just tell us where you are going and we will make sure you get the appropriate device for your destinations. We will send the confirmation E-mail once after the application is finished.

 

Pick up

1) For shipping: the shipping fee is $29.99.

Your rental device will be shipped to your designated address 1-2 days prior to your departure.

2) For office pickup: The handling fee will be free of charge.

H.I.S. International Tours (NY) Inc.

Address: 535 Fifth Ave., 14th FL., New York, NY 10017
Business Hours: Mon-Fri 10:00 - 18:00, EST

How to Use

 
Turn on the device

Turn on the device.

Find a SSID & Password located at back of the device

Find unique SSID & Password located at the back of the device.

Enter password on your device

Select the SSID under Wi-Fi setting and enter the password on your device.

Return

1) For shipping

Please drop off the package at FedEx within 1 day from your return date using the return label enclosed.

2) For office return

H.I.S. International Tours (NY) Inc.

Address: 535 Fifth Ave., 14th FL., New York, NY 10017
Business Hours: Mon-Fri 10:00 - 18:00, EST

FAQ

How do I get the Mobile Hotspot?

For Delivery

You will receive the device by 1 - 2 business days prior to departure date. For return, we provide an envelope and FedEx return label so that all you need to do is drop off your package at any FedEx location.

For Pickup

You can pick up the device at H.I.S. International Tours in Manhattan New York. However, a reservation is required prior to your pickup in order to secure inventory. Please call or submit an order online to arrange pickup. Walk-in orders are not available. The handling fee will be free of charge.

What is the cancellation policy?

Cancellation must be made at least 4 business days prior to the departrue date to avoid a $60 cancellation fee per device. No Cancellation charge is applied prior to that date.

How much does shipping cost?

Regular 2 day shipping is $29.99. This covers the delivery and return of your rental unit.

How do I pay the rental fee?

Please pay the rental fee online by a credit card when placing the order. We take VISA, MasterCard, American Express, JCB, and Discover.

What if I lose or break the device?

Compensation fee will be charged based on the item.
Mobile Hotspot device $200 (lost, completely broken)
Battery $30 / Plugs & Cables $40 / Case $30 Extra Battery (Regular $50 / Max $80)
We recommend that you purchase insurance to protect yourself in the event of accidental loss, theft, or damage.

Is there a usage limit?

The data you can use is unlimited. However, the rate at which you use the data does have to stay within the Fair Usage Policy.

Contact Us

Contact Us
 

Customer Service

E-mail Inquiries

support@telecomsquare.us
Available in English & Japanese

Call

English 1-855-412-4500
(8am - 5pm, CST)
Japanese 1-281-757-0965
(8am - 4pm, CST)

Available Monday - Friday